“Flows are the bridge between automation and personalization, ensuring every customer feels heard and helped, around the clock.” In the fast-paced world of ecommerce, providing efficient and personalized customer support can be challenging. Gorgias’ new feature, Flows, is a game-changer in this realm, offering a blend of automation and personalization to enhance customer experiences.   ...
“Pipedrive is so simple that my dad could use it, and that’s a good thing.” In the fast-paced world of sales and customer relationship management (CRM), Pipedrive has emerged as a beacon for small businesses worldwide. Its meteoric rise is a testament to its effectiveness, simplicity, and the tangible growth it delivers to its users....
Updated in February, 2024 Zapier has consistently expanded its capabilities, focusing on enhancing user experience, integration variety, and automation possibilities. This focus on growth through innovation is evident in the series of updates and new features rolled out throughout 2023 and into January 2024. Key Updates and New Features in 2023 Throughout 2023, Zapier introduced...
“Using playbooks, teams can embed forms for data collection directly within a service interaction, making it easier to gather and record customer feedback or issue details.” In the help desk landscape, Service Hub by HubSpot has continually improved since the pandemic, adding and improving features that not only streamline operations but also enhance customer service...
“Deliver even more value to your customers by connecting your BigCommerce store data even easier than before with this new native Gorgias integration.” You’ll enjoy a smoother onboarding, unlimited import of past orders, real-time synchronization, and many other new features introduced in the newest versions of this native integration. Ridgeline Agency is the Gorgias expert...