From strategy to software implementation, we're here for your business—and your customers
Help Desk Superheroes
We're experts at many leading cloud software solutions such as Gorgias, Freshdesk, Zendesk, Service Hub, and more.
LTV is the Key
The best-performing companies will tell you that happier customers leads to even faster growth.
Need a Better CRM?
We are a full-service sales CRM solutions provider. Got leads? We have software to help convert them to customers.
Our Specialties Include:
Need assistance with your next help desk or CRM project? Ridgeline's ready to assist.
Our clients are [highly] satisfied
and the feedback ratings they give us speak for themselves.
We have a perfect client feedback score from Upwork.
We rank in the top 3% of all Upwork talent in our field.
Top Rated Plus
Awarded by Upwork for a proven track record of positive feedback.
Our clients consistently recommended us to others.
Real reviews from Ridgeline's clients
in their own words:
"The team at Ridgeline has been instrumental in enabling ZH successfully integrate Gorgias. We have been so impressed with their support, that we have since outsourced 85% of our customer care function to Ridgeline." — Zero Halliburton
"Robert was a joy to work with. Very knowledgeable about FreshDesk. I definitely recommend him." — Red River Hub
"We've been working with Ridgeline Agency for a couple years and they have been invaluable when it comes to Zapier. I can't count the number of times I've come to them asking for something that I thought was impossible and a day later they have a full demonstration of how they made it work." — Outer
"Your expertise in your field is incredible and I would highly HIGHLY recommend Ridgeline to absolutely anyone, ever. Your work has been immeasurably valuable to me and my team and we honestly, could not have done this without all of you." — Orveon (Laura Mercier, bareMinerals)
"Very knowledgeable in the field, professional, responsive, went extra mile, and all of that on a reasonable budget. Highly recommended to anyone else, too." — Comfy Mattress
"Since working with Ridgeline Agency, I have been thrilled with the level of knowledge, service, and can-do attitude. Everyone I have interacted with is knowledgeable and thinks of creative solutions to complete the task at hand, no matter how complex." — B2Collab
"Did an excellent job assisting us to implement Freshdesk and Freshworks CRM. Methodical, organized, and extremely goal oriented. Share the target with this team and they will find a way to get there! Proved to us that they can be successful even if the existing environment chaotic and complex." — Aries Worldwide
"Communication was top-notch. Robert overhauled the whole customer service process. I look forward to working with him in the future." — Anker Innovations
"Customer service is one of the most important aspects of our business and they have been able to deliver a great experience while helping us create and implement best practices." — Ace Marks
Request a Free Call Back
We'd love to connect and start a conversation about your company's needs.
Here's a look at what we've got our eyes on:
Category BigCommerce, Gorgias, Native Integrations
“Deliver even more value to your customers by connecting your BigCommerce store data even easier...
Category Automation, Customer Retention, Zapier
“Retaining customers is more cost-effective than acquiring new ones.” At Ridgeline Agency, Customer Experience is...
Category Customer Service, HubSpot
“It’s not enough to acknowledge and respond to every piece of incoming customer feedback if...
Category Chatbots, Customer Service
When we rely heavily on AI, the human touch is lost. In the next 25...
“The ultimate goal of CRM is to make it possible for companies to grow while...
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